Shipping policy

Last updated: November 4, 2026

Thank you for shopping with The Eight Of Webs. This policy explains how I ship your order, what it costs, and what to expect after you buy.

Order Processing

Unless otherwise stated on my website, orders take between 7-10 days to fulfill. I am a one woman show! please be patient with me.

Orders placed after noon or on weekends and holidays may begin processing the next business day.

You'll receive a confirmation email with tracking as soon as your order ships, if the shipping method supports it.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout. Delivery times are estimates, not guarantees, and begin once your order ships. They may be affected by carrier delays, weather, or other events outside of my control.

Shipping Original Work

All originals are shipped with insurance through the carrier. I pack and insulate with the utmost care so your piece arrives as perfect a you imagined it!

Should your original painting be larger than 30"x30" and canvas, it will be removed from the stretcher and rolled for shipping. Stretcher will be included with the painting disassembled to protect it during transit.

Shipping costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method. Free standard shipping may be available on selected orders as displayed at checkout.

Order Tracking

Once your order ships, I'll email you a confirmation with a tracking number and link, if applicable. Please note tracking information may take time to update after you receive it.

Shipping destinations

I ship mostly within the U.S. International orders may be subject to customs duties, import taxes, fees, and customs delays. Any applicable charges collected at checkout will be shown before you complete your purchase.

Client is responsible for any un-foreseen expenses relating to customs, tariffs, ect.

Address accuracy

Please triple check your shipping address at checkout. Contact me as soon as possible if you need to correct it.

Lost, damaged, or delayed packages

If your order is lost, damaged, or delayed, contact me and I will help you work with the carrier. All original work and limited edition prints are shipped with insurance.

Order Changes & Cancellations

I may be able to accommodate changes before your order ships, but once it's in transit I'm unable to modify it. Refunds for cancelled or delayed orders will be processed promptly to the original payment method where possible.

It remains that all sales are final on original artwork/limited edition prints/embellished prints!! If you need to cancel your order, it needs to be done before shipping.